Frequently Asked Questions For Property Owners & Tenants

Q1: What services does Rental Doors LLC provide for property owners?
A: We offer full-service property management, including marketing, tenant screening, rent collection, maintenance coordination, financial reporting, and eviction support. We also assist investors with property acquisition, portfolio planning, and local market analysis.

Q2: How do I know if my rental property is a good fit for management?
A: If your property is located in the DFW metro area and is rent-ready or recently renovated, it’s likely a good fit. Contact us for a free property assessment to determine your rental potential and cash flow estimate.

Q3: What are your property management fees?
A:

• 1–3 properties: 6% of monthly rent
   
• 4+ properties: 5% of monthly rent
   
• Admin fee: 10% on all repairs and maintenance
  There are no upfront onboarding fees for new properties.
   

Q4: Do you help investors buy new rental properties?
A: Yes! We work with out-of-state and local investors to source off-market and MLS deals, provide underwriting support, and connect you with trusted lenders, inspectors, and contractors.

Q5: Can I track my property’s performance?
A: Absolutely. Owners receive monthly statements, 24/7 portal access, and real-time updates on rent payments, maintenance requests, and lease renewals.

Q6: What’s your tenant screening process?
A: We use a multi-point screening that includes credit checks, income verification, background checks, rental history, and fraud detection powered by AI tools.

Q7: How soon can you lease my home?
A: Most homes under our management lease within 14–21 days, depending on location, condition, and pricing strategy.

Q8: How do I get started?
A: Visit RentalDoors.co/contact. We’ll schedule a free consultation and walk you through onboarding.

Q1: How do I apply for a rental property?
A: You will be sent a link to apply after you contact us.

Q2: What are the qualification requirements?
A: Minimum credit score of 620, monthly income of at least 3x rent, clean rental history, and no recent evictions. Exceptions may apply with strong supporting documentation.

Q3: How long does the application process take?
A: Most applications are processed within 1–2 business days, depending on how quickly we receive documentation and responses from references.

Q4: How do I pay rent?
A: You can pay online through our secure tenant portal via ACH, debit, or credit card. Auto-pay is also available.

Q5: What should I do if I have a maintenance issue?
A: Submit a request through the tenant portal. For urgent repairs (e.g., no heat, burst pipes), call our 24/7 maintenance line listed in your lease.

Q6: Can I have pets?
A: Pet policies vary by property. Most allow pets with an additional deposit and monthly pet rent. Please check the listing or contact us directly for specific policies.

Q7: What if I need to break my lease early?
A: Early termination options depend on your lease terms. In most cases, an early termination fee equivalent to two months’ rent applies. Please contact our office to review your specific lease.

Q8: How do I renew my lease?
A: We typically reach out 30 days before your lease ends to offer renewal options. You can accept online, request changes, or provide notice to vacate.